Backlog Pro

Backlog Pro

Prioritize backlog issues with multi-dimensional score. Track and integrate customers insights in your Jira tickets

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Compatible with
Jira Software IconJira Align IconJira Service Management IconJira Work Management Icon
Jira Software
Jira Align
Jira Service Desk
Jira Work Management



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Initial Release

April 29, 2021

Active Instances


Feature prioritization

Estimate your issues by separate factors: "Effort", "Satisfier", "Delighter", "Differentiator", "Spoiler", "Cost reducer" and "Clients affected". Immediately calculate issue overall score using your favorite formula.

Customer insights

Track, manage and process your insights directly in Jira. Capture them anywhere from your browser using native Chrome extension. Connect insights to specific Jira issues.

Prioritization matrix

Help your decision making by comparing issues. Figure out which of them are low-hanging fruits. Avoid time consuming tasks of little business importance.

More Details

Try it free

Backlog Pro offers standardized approach to backlog prioritization. With a seamless customer insights integration it allows for data-driven decision making during backlog ordering.

Key features:

  • issue scoring model over multiple key metrics
  • automatic calculation of issue overall business value
  • simple and intuitive formula customization
  • visualization and analysis of your backlog in a 2D matrix
  • processing customer insights directly in your Jira
  • Chrome extension for seamless insight collecting

Questions or feedback? Contact us through one of the following:

Frequently Asked Questions

What is the difference between Pro & Free ?

We explain the difference on the following documentation page: Free vs Paid subscription.

How can I buy Issue Checklist Pro?

Atlassian is responsible for handling subscriptions and payments (vendors only set per-user price). It should be enough to just start the trial.

Where can I find Privacy Policy, Security Statement and Terms of Use documents?

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Can the Issue Checklist slow down my Jira?


Issue Checklist
and all other add-ons for Jira Cloud (as opposed to Jira Server plugins) are loaded in separate iframes inside the Jira page. This approach ensures security (iframe code cannot access the main page) but also lets the browser load the content of the add-on asynchronously without blocking the main page.

Are there any limits on the paid version?

There are no limits at all. You can add as many items and templates and as often as you want

How much (and for how many users) will I pay for Issue Checklist Pro?

Atlassian is responsible for counting a number of users. It usually equals the number of users registered in your Jira (excluding Service Desk customers).

Frequently Asked Questions

When are automatic timers started / stopped?

Automatic timers are started and stopped according to the current workflow your project uses. To learn more read When do automatic timers start / stop?

Is it compatible with Tempo?

Yes, Clockwork works with Tempo as well, but our plan for the future is to offer similar features that you won't be needing Tempo.

How sub-tasks are handled?

When working on a sub-task time spent is reported only on the sub-task. Parent issue is not updated so you should not keep the sub-task and the parent issue in progress at the same time.

How does it calculate time worked?

If you want to know more about the way we calculate time please check out How time spent is calculated (with working hours)?

When time is logged into Jira?

Time spent on the issue is logged only once the timer is stopped. It means that currently Clockwork will log all time spent at the last day. It will not spread the time through days the timer was running.